Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in online gambling in Aotearoa New Zealand. It is illegal for anyone under 18 to gamble online. We are committed to preventing underage gambling and reserve the right to verify age at any time.
If you are under 18, please do not use this website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Using gambling to escape problems, stress, or difficult emotions
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, family, or social relationships due to gambling
- Failed attempts to control, cut back, or stop gambling
- Experiencing financial hardship as a result of gambling
- Thinking constantly about gambling or past gambling experiences
If you notice these signs, please reach out for support immediately.
Self-Help Tools & Protective Measures
Many online gambling platforms offer tools to help you stay in control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a set timeframe
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out/Cool-Off Period: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gambling for a predetermined period (typically 6 months to several years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
These tools are designed to help you maintain control. Use them proactively to protect your wellbeing and finances.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
New Zealand
- Problem Gambling Foundation (Aotearoa New Zealand): Free, confidential counselling and support
www.pgf.nz
Phone: 0800 664 262 (24/7 Helpline) - Gambling Helpline: Professional counselling service
Phone: 0800 654 655
Email: contact available through service
International Support
- Gamblers Anonymous: International peer support (meetings in NZ and worldwide)
www.gamblersanonymous.org - GamCare (United Kingdom): Information and support resources
www.gamcare.org.uk - GamStop (United Kingdom): National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia): Professional counselling and resources
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Education and support services
www.responsiblegambling.org - National Council on Problem Gambling (United States): Resources and referrals
www.ncpgambling.org
All of these organisations offer free, confidential support. Reaching out is a sign of strength, not weakness.
If You Need Help, Please Reach Out
Problem gambling is a real issue that affects many people and their whānau. If you are struggling with gambling, or if you are concerned about someone else's gambling habits, please seek help today. Support is available, and recovery is possible.
Contact the Problem Gambling Foundation on 0800 664 262 (available 24/7) or visit www.pgf.nz to access free, confidential support.
You do not have to face this alone. Help is just a phone call or click away.